A travellers web journey

Journey Optimization Charlie’s Travels Data AnalysisUX ResearchUX Design Charlie’s Travels is Dutch travel agency focused on tailormade trips to Africa. I noticed a challenge with several travel destination pages: engagement dropped off before the end of the content and visitors often missed important information. There was a lack of consistency, with some pages showing more […]
Affective conversational user interfaces

Human-Technology Interaction Affective conversational user interfaces Research Project We assume that sounds produced by conversational user interfaces sound like human speech and can therefore convey emotions. However, for now, conversational user interfaces remain incapable of fully fulfilling these expectations. This research investigated the effect of dynamic pitch contour and static speaking rate manipulations on the perceived […]